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I’m still pissed

Pampers Chemical Burns (Cruisers, Baby Dry, etc)

Since you closed the last forum and didn't supply anyone with a resolution, only excuses, I'd like to know what your company is doing to resolve the issues that were brought up in the previous thread.

Every single day I'm receiving messages on facebook about BURNS that their children received while using your product. What are you doing to fix this problem? It's not a rash. It's not an isolated incident. I'm (and so are a lot of other parents) tired of being brushed off and ignored.

I haven't heard anything about fixing anything.
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  • AJ (Community Manager) September 06, 2013 20:41
    Hi Amanda. Thanks for getting back in touch. When we previously replied to your posts I know we offered to follow up with you, and the offer definitely still stands. :)  We'd love to try and help, but need more information. If you want to chat further please just send us an email at pampers.im@pg.com. That way we can ask questions and get a better understanding of what's going on with your your little girl. Hope to hear back from you.
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  • I’m irritated
    I noticed they took down the other one as well. I posted in the other one 3 weeks ago. I bought Huggies and my daughter has been in them the last 3 weeks. Not once has she broke out. Pampers did call me and ask a bunch of questions but I felt like they feel the rashes their diapers were causing was due to allergies. They asked me if she has any known allergies, if she has asthma or eczema. Granted she does but I had used nothing but pampers until 3 weeks ago. She has absolutely no issues with the huggies at all.
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  • I’m frustrated
    I believe my son was burned/broke out from wearing pampers. His diaper area was red, uncomfortable and blistery looking. Is there any compensation for the doctors visits associated with this problem? Not to mention the bulk of unused diapers I now have because of this issue?
    • I am so sorry to hear that your son is going through such discomfort Allyson. This is very upsetting to us and we take your post very seriously and want to get more information about your diapers so that we can look into them and also help you. Please call us at 1-877-256-3265.

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